Service Engineer (Diagnostics) – Selangor, Johor

Duties and Responsibilities:

  • Deliver timely and reliable service and application support to customers.
  • Perform installations, commissioning of equipment at customers’ site.
  • Perform training on proper operation and user-level maintenance on the equipment at customers’ site.
  • Respond to customer service and application requests, take corrective actions and complete customer site repairs including testing of the systems according to time frame set by the management.
  • To perform 1st and 2nd level of service/repair and perform scheduled PPM as per plan
  • To adhere to the HQ’s customer support policy on breakdown time.
  • Responsive to customer needs and build rapport with customers and end-users.
  • Responsible for the initial and on-going product/technology training for the sales team

Requirements and Qualifications:

  • Bachelor's Degree in Biology, Engineering (Chemical), Science & Technology, Biotechnology, Engineering (Bioengineering/Biomedical) or equivalent.
  • Able to communicate well in English and Bahasa Malaysia
  • At least 1 year of working experience in a similar role is preferred for this position.
  • Able to work on standby/on-call.
  • Possess a car, valid driving license and able to travel
Interested candidates can email their resumes to or apply in the form below.