Duties and Responsibilities:

• Provide on-site after sales support to the assigned customer
• The after-sales support job assigned can be any of the following:
• Instrument preventive maintenance
• Troubleshooting
• Method development and optimization
• Service and repair
• Provide user training (equipment maintenance and/or method application)
• Perform the job assigned based on the guideline & SOP provided.
• Job assigned need to be carried out effectively, correctly, and thoroughly
• Submit service report not later than 24 hours after the job being completed

Requirements and Qualifications:

• At least a diploma in engineering field, preferred electronics, electrical engineering or similar
• At least 4 years of experience working in laboratory industry
• Experience with analytical/chemistry equipment maintenance, troubleshooting and problem solving
• Verbal and written communication is clear, respectful and timely.
• Able to travel and work outstation