Service Engineer (Analytical) – Selangor

Duties and Responsibilities:

You will play an important role to:

  • Provide on-site after sales support to the assigned customer
  • The after-sales support job assigned can be any of the following:
    • Instrument preventive maintenance
    • Troubleshooting
    • Method development and optimization
    • Service and repair
    • Provide user training (equipment maintenance and/or method application)
  • Perform the job assigned based on the guideline & SOP provided
  • Help develop and implement service plans and contracts to promote to customers when applicable
  • Develop technical product knowledge of the products by attending factory trainings and studying on the technical information
  • Ensure that assigned jobs are carried out effectively, correctly, and customers receives the needed support
  • Work closely with Sales & Operation team to assure customer satisfaction
  • Submit service report in a timely manner
  • Assist the company in other ad-hoc tasks

Requirements and Qualifications:

  • At least a degree in chemistry, chemical engineering or similar
  • With at least 3 years of hands-on experience in handling Liquid Chromatography, Gas Chromatography and complex analysis tools such as failure analysis tools
  • Has knowledge at 3-MCPD and MOSH (Mineral Oil Saturated Hydrocarbons) /MOAH (Mineral Oil Aromatic Carbons)
  • Verbal and written communication is clear, respectful and timely.
  • Able to travel locally and to ASEAN countries



Interested candidates can email their resumes to or apply in the form below.