Service Engineer (Analytical Chemistry)

Duties and Responsibilities:

  • Perform QC inspections on equipment for any physical damages or technical issues
  • Perform installations or commissions on the equipment at customers’ site
  • Training customers on the operation and user-level maintenance of the equipment
  • Troubleshoot problems, take corrective actions and complete repairs including testing of the systems according to time frame set by the management
  • Prepare timely and accurate external and internal professional reports for the management and customers
  • Ensure no back-log of service repairs/ faulty units returned by customers
  • Update company’s Service CRM database according to time frame set by the management.
  • Report on current issues or feedbacks received from customer to management
  • Discuss and participate with team members on service delivery improvements
  • Continuously increase product knowledge and improve repair turnaround time

Requirements and Qualifications:

  • Degree in Electronics / Mechatronics, Engineering or relevant engineering discipline.
  • 2 - 3 year(s) of experience in a similar role is preferable
  • Is result oriented, a team player, self-motivated and willing to learn and adapt.
  • Prior experience in handling government tenders is preferred
  • Experience in general analytical instrumentation
  • Willing to travel extensively within the assigned territory
  • Preferably possess own transportation
Interested candidates can email their resumes to or apply in the form below.