Inside Sales Representative

Duties and Responsibilities:

  • To support the Sales Team to grow and maintain our customer base and to identify sales opportunities.
  • Lead follow up, networking, managing personalized marketing to build relationships with potential customer.
  • Work collaboratively with Sales Team to assist developing an overall account plan to maximize opportunities
  • Generate sales activities with customer using digital marketing platforms.
  • Telemarketing to promote products to customers.
  • Follow up with customers on marketing promotions & campaigns and on open quotation to close sales leads
  • Managing and growing a set of customer accounts through phone selling
  • Generates and processes new sales leads into quotation as necessary.
  • Qualify sales lead and determine next course of action e.g. forward sales lead to respective account managers when necessary
  • Manage sales generated from e-commerce platform
  • Improve quote-to-order conversion rates and collaborate with Account Manager and Sales Manager to drive sales opportunities
  • Assist customers to resolve sales-related issues in a timely manner, generally providing real-time support
  • Provide support to sales representatives and respond to customer and prospect queries.
  • Answers phone calls from customers and deals with problems as they arise
  • Acknowledges customers by responding to emails, texts, and phone calls
  • Assist in all Tenders and Invitation to Quote and ePRS document filling and submission
  • Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions

Requirements and Qualifications:

  • Diploma/Degree in Life Science / Biotechnology
  • 2-3 years of of experience in Lab, sales, sales support or customer service in science industry
  • Good written and spoken English
  • Excellent communication skills required
  • Strong interpersonal skills with the ability to communicate effectively
  • Efficient time management skills with the ability to stay focused on primary business objectives in a fast paced and dynamic environment
  • To be able to work well with teams
  • Proactive attitude and willing to learn
Interested candidates can email their resumes to or apply in the form below.