Duties and Responsibilities:

• Support the growth in the business line by providing technical support and expertise within the established diagnostics platform
• Coordinate and conduct installations, commissions, and demonstrations on the equipment at customer sites.
• Conduct post-sales application training
• Assist in pre-sales presentation, workshops, and preparation (tender specs preparation)
• Respond to customer's request to troubleshoot problems and take corrective actions within the target timeline
• Develop and maintain excellent relationship with customers
• Responsible for the initial and on-going product/ technology training for company’s sales team members

Requirements and Qualifications:

• A degree in Computer Science or equivalent
• Able to travel, possess a car and a valid driving license
• Able to work independently
• Possess good communication and interpersonal skills