The Group is embarking on an aggressive expansion plan and is looking for an energetic and motivated individual to join the team Service Team as a Customer Service Executive.

Responsibilities:

• Effectively and efficiently manage customer interactions through phone call, email and other channels.
• Generate Sales Quotation, Sales Tender, Sales Order, Delivery Order and Purchase Order
• Manage open Sales Orders and oversee incoming shipments.
• Propose and follow up on maintenance quotations and contracts to customers.
• Handling customer requests/complaints and logging it into the system.
• Manage spare parts inventory/stock.
• Carry out other duties as assigned.

Job Requirement:

• Diploma/Higher Diploma in Business Studies, Administration, Management or equivalent.
• Computer literate: MS Office, MS Word, PowerPoint.
• Fluent command of English and Bahasa Malaysia is an added advantage.
• Able to work independently and meticulously with good interpersonal communication skills.
• At least 2 years of experience in a similar role will be an added advantage.