Duties and Responsibilities:

• Support the growth in the business line by providing technical support and expertise within the established diagnostics platform
• Coordinate and conduct installations, commissions and demonstrations on the equipment at customer sites.
• Conduct post-sales application training
• Assist in pre-sales presentation, workshops and preparation (tender specs preparation)
• Respond to customer's request to troubleshoot problems and take corrective actions within the target timeline
• Develop and maintain excellent relationship with customers
• Responsible for the initial and on-going product/ technology training for company’s sales team members

Requirements and Qualifications:

• Support the growth in the business line by providing technical support and expertise within the established diagnostics platform
• Coordinate and conduct installations, commissions and demonstrations on the equipment at customer sites.
• Conduct post-sales application training
• Assist in pre-sales presentation, workshops and preparation (tender specs preparation)
• Respond to customer's request to troubleshoot problems and take corrective actions within the target timeline
• Develop and maintain excellent relationship with customers
• Responsible for the initial and on-going product/ technology training for company’s sales team members