Technical Support Services and Solutions

We provide TOTAL QUALITY SOLUTIONS to your needs!

Chemopharm’s Technical Service team is staffed with 10 factory trained service engineers, based both in Petaling Jaya and Penang

Whether you’ve decided to purchase a new instrument or maintain the existing ones, we can provide you with a wide range of services such as Instruments Maintenance and Repair, Training and Consultation, Validation and Regulatory and also customized services. Every instrument that we distribute, is backed by solutions that fit your needs, regardless of where you have purchased them.

Maintenance & Repair

Be sure of trouble free and productive performance of your laboratory equipment with Chemopharm Technical Service. With many years of experience and training we take great pride to ensure optimum up-time of your instrument. To cater to various needs for maintenance and repair, Chemopharm Technical Service offers a variety options for you. (Preventive Maintenance, Extended Service Agreements, Product Demonstration and Repairs)

Training & Consultation

We provide a wide variety of solutions and knowledge transfer to optimize your efficiency in the lab. We hold regular customized training courses at your convenience (in your lab or in our application lab) or consultation to maximize the usage of your lab for better results.

Validation

Chemopharm Technical Service provides you with complete documentation for Installation Qualification / Operation Qualification (IQ/OQ) and Instrument Performance Verification (IPV) to meet today’s stringent regulatory environment. We have complete documented processes to ensure consistent implementation.

We are your One Stop Service Solution provider with Total Quality Service and Support Solutions for all your needs.